Privacy Policy – j63

j63 ("the Platform", "we", "us") is committed to handling your personal information responsibly and transparently. This Privacy Policy describes how we collect, use, store, and protect the personal data of players who register and use the j63 online gaming platform.

This policy applies to data processed in connection with your use of j63, including account registration, deposits and withdrawals, gameplay activity, and communications with our support team. It should be read alongside our Terms and Conditions, which also form part of the agreement between you and j63.

When you use j63, we may collect the following categories of personal data:

We do not collect payment card numbers, cryptocurrency wallet details, or any financial data that falls outside the payment methods supported by j63.

j63 collects personal data through the following means:

• Direct input: Information you provide when registering, updating your account, completing KYC verification, or contacting support.
• Platform usage: Data generated automatically when you access the platform, play games, place bets, or make transactions.
• Cookies and technical tracking: Session data, device information, and browsing behaviour collected via cookies and similar technologies when you use the j63 website or app.
• Third-party payment processors: Transaction reference data returned from payment providers (such as GCash or Maya) when deposits and withdrawals are processed.

j63 uses your personal data for the following purposes:

• To create, manage, and maintain your j63 account.
• To verify your identity (KYC) before processing withdrawals and to comply with applicable requirements.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso.
• To operate the gaming platform and record your gameplay and betting activity.
• To administer the j63 VIP Programme and deliver tier-appropriate services and account manager support.
• To provide customer support and respond to your enquiries.
• To send transactional communications including account confirmations, OTP codes, and payment notifications.
• To detect, investigate, and prevent fraud, money laundering, bonus abuse, and other prohibited conduct.
• To monitor platform performance and improve the user experience.

j63 does not use your data to make automated decisions that have a legal or similarly significant effect on you without a human review step.

j63 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:

• Service providers: Third parties who assist with platform operations — including payment processing, identity verification, cloud hosting, and customer support technology — are given access to the minimum data needed to perform their function and are bound by data handling agreements.
• Legal and compliance obligations: We may disclose personal data where required by applicable law, court order, or in response to a valid request from a competent authority.
• Fraud prevention: In cases of suspected fraud or financial crime, we may share relevant account data with payment processors, financial institutions, or law enforcement as appropriate.
• Business transfers: In the event j63 is acquired by or merges with another entity, player data may be transferred as part of that transaction. You will be notified if such a transfer results in a material change to how your data is handled.

j63 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, loss, or alteration.

These measures include:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the j63 platform.
• OTP (One-Time Password) authentication required at account login to prevent unauthorised access.
• Hashed storage of account passwords — your password is never stored in plain text.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Regular security assessments of the platform infrastructure.

j63 retains personal data for as long as your account is active and for a defined period following account closure. Retention periods vary by data type:

• Account and identity data is retained for the duration of the account relationship and for any legally required period after closure.
• Transaction and gameplay records are retained to support dispute resolution, fraud prevention, and compliance obligations.
• Communications with our support team are retained for a period appropriate to the nature of the enquiry.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to an individual.

As a j63 player, you have rights over your personal data. These include:

To exercise any of these rights, contact j63 support at [email protected]. We will respond within a reasonable timeframe. Please note that certain data may be retained where we have a legal obligation or legitimate interest that overrides a deletion request — for example, transaction records required for compliance or dispute resolution purposes.

j63 uses cookies and similar technologies on the website and in the mobile application. These are used to:

• Maintain your login session securely so you don't need to log in on every page.
• Remember your preferences and platform settings.
• Analyse platform usage patterns to improve performance and usability.
• Support security functions including fraud detection.

Strictly necessary cookies cannot be disabled as they are essential for the platform to function. Other cookies may be managed through your browser settings. Disabling non-essential cookies will not prevent you from using j63, though some personalisation features may not work as expected.

j63 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a registered account belongs to a person under 21, that account will be closed immediately and any associated balance forfeited in line with our Terms and Conditions.

If you believe a minor has registered on j63, please contact us at [email protected] so we can take appropriate action.

j63 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When we make material changes, we will update the date at the top of this page and, where appropriate, notify registered players by email or in-platform message.

Continued use of the j63 platform after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your data is handled.

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the j63 support team:

Email: [email protected]

For general account questions and platform support, you can also visit our FAQ page where common topics are covered. We aim to respond to all privacy-related enquiries within five business days.